Job Role: Deputy Homes Manager
White Trees group is owned and operated by SureCare Residential Ltd. Our role as a company is to provide a home for vulnerable and complex young people who find themselves in residential care for a magnitude of reasons, often completely out of their control and/or comprehension. Our company was founded on the belief that what we do, not only keeps our young people safe and away from harm, we actually grow and develop and build brighter futures for all of the young people in our care.
It is important that you understand your role within the company as a Deputy Manager and spend as much time as possible learning about and understanding your role within the company. It's not the individual that makes the difference in the long-term changes to a young person, it's the continuity that's provided through rigorous care planning, therapeutic interventions and understanding that the consistency of the team approach is what builds the brighter futures for all of our young people.
MAIN PURPOSE OF JOB:
To support on the rota and shift cover mentoring senior staff and TPW’s to ensure that the daily operational systems within the home are effective, and meeting the needs of our young people and the home.
To lead by example and mentor/coach the staff team as an effective and positive role model.
To be responsible for effective day to day running of the home in the absence of the homes manager - be responsible for a team of staff and work allocations, as well as undertaking direct work with children in the residential home when necessary.
To be responsible for all aspects of the residential premises.
Key Duties
- To support the Registered Homes Manager in ensuring compliance with the company Policy and Procedures and meeting all OFSTED regulations.
- To deputise/act up for the Registered Manager in their absence
- To safeguard and promote the welfare and development of the young people (as DSL in the Managers absence)
- To ensure that the young people’s needs are recognised and met. This includes ensuring that they are free from discrimination within the home, and to challenge discrimination from outside of the home.
- To ensure that the home meets the individual needs of the young people as well as the needs of the organisation (homely environment with high standards of décor).
- To ensure that the home provides an environment that is safe and sensitive to the needs of the young people being looked after.
- To support the manager and team to ensure that the admission of the young people to the home is welcoming and reflects the expectations of the care plan and meets all company admissions/transitions policy and procedures.
- To support the manager and the team to ensure that the young person’s placement complies with the ethos of the company and the care plan.
- To support the manager and the team to ensure that when the young person comes to leave the home that this is done sensitively and within the company’s discharge/transitions policy and procedures.
- To ensure that the young people are supported in stressful situations, crisis or emotional and behavioural challenges.
- To work with the manager and team towards the most positive outcomes for the young person.
- To be instrumental in overseeing the development, monitoring and implementation of the individual young people’s care plans and case records.
- To support the manager in ensuring care plans are regularly reviewed by key workers, overseeing the senior key workers and their caseloads.
- To develop and maintain good working relationships with parents, social workers, schools and other professionals involved with the welfare of the young people.
- To ensure the specific needs of the young people are met i.e., religious observance, cultural needs, dietary requirements and any medical conditions and their treatment.
- To ensure that each young person is supported in learning to take responsibility for their actions within their understanding and according to age and ability.
- To ensure that they are informed of their rights and responsibilities enabling them to have their wishes and feelings heard.
- To plan, manage and lead shifts ensuring children are kept safe and engaged throughout the day.
- To ensure the Placement and Care plan for each child is followed and adhered to at all times.
- To ensure education is promoted and supported and that each child’s attendance in education is maintained.
Practical Duties
- To ensure that all staff act in a professional manner.
- To ensure all policies and procedures, as well as risk assessments, are adhered to at all times.
- To ensure that all staff comply with the duty rotas and are included on a ‘rolling rota’, with flexibility, to gain maximum experience in the working methods of other staff.
- To ensure that all staff read daily communications and notifications to check all messages at the beginning of work or at any point during the working day as required.
- To ensure that all staff have written up any incident/accident forms, or restraint forms as applicable and that such information is passed to the Registered Manager within the agreed timescale.
- To ensure that all staff are familiar with and follow Local Authority Safeguarding Child Protection Procedures and SureCare Safeguarding & Child Protection Procedures’.
- To report immediately to the Registered Manager any issues regarding Child Protection matters.
- To ensure that all staff are familiar with Policies and Guidance Notes with regard to the care of children, as well as subsequent guidance (copies available in the home’s office in electronic and paper form).
- To ensure that all staff always maintain confidentiality.
Managerial duties
- Ensure that you and the staff work in accordance with the Statement of Purpose and function of the home, updating relevant Channels and Choices documents as directed by your Manager.
- Demonstrate effective leadership to direct and support the staff team to deliver person centred childcare working towards the best outcomes for each young person
- Demonstrate a working knowledge, implement, adhere to and give guidance to other staff on all relevant legislation for Children’s Homes.
- Demonstrate a working knowledge and understanding of the Children’s Homes Regulations 2015, The Quality Care Standards and the SCCIF, under which each home is measured and judged against and promptly implement any recommendations or address requirements to improve the service after any Ofsted inspection.
- Work cohesively and in partnership with team members and other professionals.
- Ensure Local Authority Social Workers are notified of all significant events, incidents, important changes and physical interventions within 24 hours.
- Ensure that young people receive a sensitive residential service which best meets their individual social, racial, psychological, educational, cultural, physical identity and health care needs
- Undertake all administrative tasks necessary for the effective running of the home within Channels and Choices Policies and Procedures.
- As directed by your manager, ensure that the home is fit for purpose by ensuring that Fire Regulations and Health and Safety Regulations are met, Quality Assurance and Regulation 44 Reports action points are addressed promptly.
- Supporting the Manager in the performance and development of staff by conducting regular supervisions and annual appraisal process.
- Ensure senior meetings are held regularly, are documented and plans are discussed for how to support staff to develop.
- Participate effectively in the on-call duty system (both physical on call cover and advice on call support).
- Complete appropriate training within the required timeframes, ensuring that an up-to-date training record is maintained.
- Undertaking other duties as may be deemed appropriate from time to time.
Training
- Partake in Monthly Supervisions from our Senior Leadership Team and Wellbeing Service to support your Continuous Professional Development (CPD).
- Undertake White Trees Induction Programme – (4 days).
- Complete regular NFPS Physical Intervention and Behaviour Management Training (at times and as a last resort, you may need to use physical intervention to keep young people safe from themselves and to keep other young people, yourself and your colleagues safe.)
- Ensure all Mandatory training required is kept up-to-date so you can be aware of the most up to date relevant legislations.
- Attend all trainings which are booked in for you – these are all of value and should be privileged.
- Continuous competency review monitoring by line managers.
- Access to Level 5 through our internal promotions programme.
- DSL- Level 3 safeguard training for designated leads.
